These Terms of Service govern access to and use of the LegAI Assistant platform. By using the Service you indicate your agreement to the Terms. If you do not agree, you must not access or use the Service.
1. Acceptance of Terms
- LegAI Assistant, Inc. (“LegAI”, “Company”, “we”, or “us”) provides the LegAI Assistant software-as-a-service platform (“Service”). By creating an account or using the Service you agree to these Terms of Service (“Terms”).
- If you are using the Service on behalf of an organisation you represent that you have authority to bind that organisation to the Terms. You must be at least 18 years old to use the Service.
2. Accounts and Responsibilities
- You must provide accurate registration information and keep it up to date.
- You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
- You must promptly notify LegAI of any unauthorised use of your account or other security breach.
3. Permitted Use
- You may use the Service only for lawful business purposes related to case and evidence management.
- You must not copy, modify, reverse engineer, or attempt to gain unauthorised access to the Service.
- You are responsible for ensuring that your use of the Service complies with applicable law, including privacy and data protection regulations.
4. Customer Content
- You retain ownership of documents, files, evidence, chat logs, and other content (“Content”) submitted to the Service.
- You grant LegAI a nonexclusive, worldwide licence to host, process, back up, and display Content solely to operate and provide the Service.
- You represent that you have all rights necessary to submit the Content and that doing so does not infringe any third-party rights.
5. Subscriptions and Fees
- Paid plans are billed according to the pricing published at leg-ai.com or agreed in writing. Taxes may apply.
- Fees are non-refundable except where required by law. Subscription plans automatically renew unless cancelled before the end of the billing cycle.
- Unpaid invoices may result in suspension or termination of access to the Service.
6. Service Availability and Support
- LegAI endeavours to provide a reliable service but does not guarantee uninterrupted availability.
- Scheduled maintenance or emergency downtime may occur. We will provide advance notice for planned maintenance when practicable.
- Basic support is available via support@leg-ai.com. Response times may vary by plan.
- Authorised personnel may access user data only to the extent necessary to investigate incidents or provide support, and such access is logged and reviewed.
7. Confidentiality
- Each party agrees to keep the other party’s confidential information secure and use it only for the purpose of fulfilling these Terms.
- LegAI implements administrative, technical, and organisational measures to safeguard Content, including encryption, access controls, and monitoring.
8. Intellectual Property
- The Service, including software, design, and documentation, is the exclusive property of LegAI or its licensors.
- You may not copy, modify, distribute, or create derivative works of the Service. Feedback provided to LegAI may be used without restriction.
9. Suspension and Termination
- LegAI may suspend or terminate access if these Terms are violated, fees are unpaid, or use of the Service poses a security risk.
- You may terminate your account at any time. Upon termination LegAI will deactivate access and delete or anonymise Content in accordance with the Privacy Policy and applicable law.
10. Third-Party Services
- The Service integrates with third-party products such as Google Drive, Firebase, analytics tools, and payment platforms.
- Use of third-party services is governed by their respective terms and privacy policies. LegAI is not responsible for third-party products.
11. Disclaimers and Limitation of Liability
- The Service is provided “as is” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
- To the fullest extent permitted by law LegAI is not liable for indirect, incidental, consequential, special, or punitive damages, nor for loss of profits or data.
- LegAI’s aggregate liability under these Terms will not exceed the fees paid by you during the three months immediately preceding the event giving rise to the claim.
12. Indemnification
- You agree to indemnify and hold harmless LegAI, its officers, employees, and affiliates from any claims arising out of your Content, your use of the Service, or your violation of these Terms.
16. Data Deletion and Retention
- When you delete a case or evidence in the app, associated records in Firestore and stored files are scheduled for deletion through server functions. Some logs may be retained for a limited period for security and accounting purposes.
- Upon account closure, workspace content is deleted or anonymised in accordance with the Privacy Policy and applicable law.
13. Changes to the Terms or Service
- LegAI may update these Terms at any time. Material changes will be communicated via email or in-product notice at least 14 days before taking effect.
- Continued use of the Service after the effective date constitutes acceptance of the updated Terms.
14. Governing Law and Dispute Resolution
- These Terms are governed by the laws of the Republic of Korea.
- Any dispute arising out of or relating to the Service shall be submitted to the exclusive jurisdiction of the Seoul Central District Court, unless mandatory law provides otherwise.
15. Contact
- Email: legal@leg-ai.com
- Phone: +82-10-2178-9598
- Address: 올림픽로 4길 15, Seoul, Republic of Korea